International Patient Guide

ASSISTANCE TROUGH YOUR JOURNEY TO GOOD HEALTH

Pre Arrival Services

Diagnosis & Treatment Plan

• Medical/ Surgical consultant coordination
• Communication on diagnosis and suggested treatment , within 24 hrs
• Scheduling of appointments and treatment plan

Complete Travel Assistance

• Assistance for medical visa invitation letter
• Guiding through the Visa procedures & formalities
• Guidance for choosing airline and transit information
• Airport to Airport : Free pick up & drop from the airport on arrival
• Airport to Hospital transfer by ambulance or by ICU On Wheels, if needed
• Arrangements for boarding / lodging in the designated city of arrival in India

Services: During Hospital Stay

Registration

• Fast Track Registration – lesser formalities and paperwork

Food & Accommodation

• In-house facilities for Food & Beverages
• International & Customized Cuisines
• Room facilities include Luxury suites, Double accommodation room and well appointed Dormitories
• Satellite TV
• Communication facilities and SIM Card
• Room Service
• Prayer Rooms
• Laundry Service, etc.

Immigration Assistance

• Assist in FRRO- Foreign national Regional Registration Office( Arrival Formalities)

Services at Hospitals

• Pre- surgery interaction with Senior Doctor/ Doctor team
• Post surgery visit by senior doctors, daily
• Single Point contact desk for international Patients
• Post Discharge follow up by International team

Complimentary Services

• Room stay of one attendant with patient- Complimentary
• Translator Assistance for Non- English speaking patients
• Local Mobile registration – all communication needs are taken care of including getting a local mobile connection
• Daily feedback to family and friends

Services: Post Discharge

• Assistance for Guest House & Hotel accommodation
• Assistance in Holiday Planning, Sight Seeing & City Tour
• Pre treatment benefits – Provision of follow up treatment through T-con, Mail & Skype