Quality at Shalby
Patient Centric Approach
Shalby Hospitals is dedicated towards providing quality services and treatments to patients, timely and at a reasonable cost. At Shalby, feedbacks and suggestions are considered as the stepping stones of continual improvement in our quality healthcare delivery system.
We always focus to improve the quality of patient care by:
- Monitoring and evaluating the treatment constantly
- Evaluating our performances against industry standards
- Putting emphasis on disease prevention as early detection saves lives and money.
Shalby Hospitals is one among the only few hospitals in India, who has received the prestigious NABH (National Accreditation Board of Hospitals & Healthcare Providers) certification.
NABH is a constituent board of Quality Council of India, established to set up benchmark of progress for Healthcare industry of India. NABH carries out activities like accreditation of healthcare facilities, quality promotion, IEC activities, education and training for quality & patient safety, and endorsement of various healthcare quality courses/ workshops.
Shalby is an NABL recognized hospital providing extensive laboratory testing for a wide range of disease conditions. The state of the art laboratory technology and equipment at Shalby Hospital gives the highest quality standard and precision.
National Accreditation Board for Testing and Calibration Laboratories (NABL) is an autonomous body operating under the aegis of Department of Science and Technology, Government of India. NABL has also gained an authorization for being the sole body for Testing and Calibration laboratories by Government of India. NABL provides laboratory accreditation services to laboratories that carry out tests/ calibrations in accordance with ISO/ IEC 17025:2005 and ISO 15189:2007 standards for medical laboratories.
Shalby has the CQI certified professionals working round the clock, providing quality services to patients, corporates and medical insurance companies. The Chartered Quality Institute (CQI) is a global professional body advancing the practice of quality management. Shalby is fully committed towards delivering highest quality health care through innovative use of technology across all the medical specialties. We strongly believe that maintenance of quality standards minimize infection rate in the hospital; and reduces patient’s recovery time and money.